CheapFlightsFares
CheapFlightsFares Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CheapFlightsFares has a 2.3 star rating from 18 reviews and overall consumer sentiment is mostly negative with frequent reports about refunds, cancellation fee disputes, and poor customer service.
Positive Feedback
Customers note that the flight was real, online booking was easy, and initial prices appeared reasonable in CheapFlightsFares reviews.
Negative Feedback / Risk Areas
- Repeated CheapFlightsFares customer complaints about delayed or missing refunds and disputed refund processing.
- Frequent issues with cancellation fee policies and unexpected extra charges for baggage.
- Poor, unresponsive customer service and missing or incorrect reservation confirmations.
Key Takeaways for Future Customers
- Expect to monitor refunds and be prepared to dispute charges if refund not received.
- Confirm baggage and cancellation policies before booking to avoid extra fees.
- Consider booking directly with airlines if reliable customer service is important.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CheapFlightsFares has a 2.3 star rating from 18 reviews and overall consumer sentiment is mostly negative with frequent reports about refunds, cancellation fee disputes, and poor customer service.
Positive Feedback
Customers note that the flight was real, online booking was easy, and initial prices appeared reasonable in CheapFlightsFares reviews.
Negative Feedback / Risk Areas
- Repeated CheapFlightsFares customer complaints about delayed or missing refunds and disputed refund processing.
- Frequent issues with cancellation fee policies and unexpected extra charges for baggage.
- Poor, unresponsive customer service and missing or incorrect reservation confirmations.
Key Takeaways for Future Customers
- Expect to monitor refunds and be prepared to dispute charges if refund not received.
- Confirm baggage and cancellation policies before booking to avoid extra fees.
- Consider booking directly with airlines if reliable customer service is important.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Get cancellation policy
Sun Country Airlines had no record of reservation made. Called Sun Country directly & made reservation. Want copy of cancellation policy being requested by my bank of which I was uninformed of.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Resolved: Ouch!!! Save Yourself from Possible Headache
- - Website would not let me cancel; I had to call.
- - The rep was combative and charged a $90 cancellation fee; other sites offer similar prices with less hassle.
Company fixed the issue and I have been provided with product replacement. The company rep called and offered apologies and full refunds on the cancellation fee.
Apparently, the company really do care about their customers. I am glad to find such company that cares for their customers!.
The only way for me to cancel the flight was to call customer service. I ended up talking to a rep (I dont really want to name the person) who appeared to be rather combative (or defensive) when I asked for cancellation and charged me $90 for cancellation fee. When I asked about free cancelation within a twenty-four-hour period, he said that they were travel agency and would need to charge the amount. Again, the rep was argumentative and very defensive (or combative) to the point that I did not want to carry on with the conversation with him anymore and decided to pay $90 cancellation fee to be done with the company.
If you are thinking about using the website (Cheapflightsfares.com) to save a bit of money, think again.
You can purchase tickets from many other reliable websites at about the same price without having to go through the hassle of dealing with unreasonable cancellation fees if you ever need to cancel the tickets. I hope this post can save someone from possible headaches and financial loss.
- Cancellation fee
Preferred solution: Full refund
User's recommendation: Purchase your airline tickets from other reliable websites!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReservation numbe
- - User bought a ticket from DSM Iowa to Boise Idaho and needs the reservation number.
- - Trip was planned more than four days ago.
I aught a ticket Mwiwaca mwene from Iowa to Boise Idao I need reservation number. I want to travel from dsm iowa to boise i baut a ticket its like more than 4 days a go please send me a reservation number so that i can be redy for my joney.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Took money checked bag but frontier does not slow third party to do this
- - They charged for a Frontier checked bag, which a third party cannot do.
- - I had to pay at the desk for my bag and want a refund.
Cheap Flights Fares took money for a checked bag on Frontier, but this is not possible for a third party to do with Frontier. I had to pay at the desk for my bag. I would like a refund for my checked bag fee that Cheap Flights Fares took.
Preferred solution: Refund for my checked bag that was charged and payed on the cheap fairs flights web site
User's recommendation: Don't pay for check bag when booking frontier
Dear Reviewer, We request you to connect with us and we assure you a resolution within 24-48 working hours from the time of your contact. You may also write to care@***.com with attn.
to Marcellus King for an efficient and effective closure. Regards, Cheapflightsfares.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
I have money there that I can use for flight tickets because of a cancelation
- - Refunds not issued; extra charges after cancellations.
- - Canceled within 24 hours but charged again.
- - Spent about $2000; remaining ~$836 and $250.
Give me my money back like any normal company. Instead each time I had to cancel and ordered another ticket the charged me more for an even if the ticket was cheaper on there site I have spent 2000 dollars are close and still only have 836 dollars on one ticket and around 250 on the other.
I canceled each time well before 24 hour period and once their was a typhone blowing and they said the flight was leaving so I was charged again bad business really bad business.
If I ever get this straight I will never in my life use this company again. Nothing but crooks.
- Never use cheap flights
User's recommendation: Do not use cheap flights
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled a ticket because of a date change. Then when I decided to use the they charged more for a cheaper ticket I found on cheap flights where they charged me more for the ticket. and charged me m
- - Online price was lower than what they charged.
- - A $2,000 ticket is now worth about $836.36.
- - Cancellations due to a hurricane caused extra charges.
They could stop charging more for a ticket that I can buy from them For less on line from the same company. And I had nearly 2000.00in the ticket and now my ticket is worth 836.36 dollars on 2000 dollars worth of tickets.i dont think that is right.
I would never book with cheap flights again. When the dates change and I had to cancel several times once for a hurricane and they told me the flight was still departing and they charged me more again
- Are a rip off
Preferred solution: Full refund
User's recommendation: Do not buy from cheap flights are cheapoair
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible company , don’t respect costumer insurance
When company cancel your fly they want to charge some fees even con insurance and when you cancel its worst , to many fees, and 2 months to get your refund , terrible experience !!
User's recommendation: No to use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit card charged erroneously..
No assistance at all. Claimed I had the wrong company, and they didn't charge my card. Will dispute with my credit card company...
- Poor customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtra charge
- - Booked a flight from New York to Toronto.
- - Baggage was prepaid online, but I paid again in New York.
- - Refund issued after I phoned and emailed.
I booked a flight from New York to Toronto. I purchased a baggage online already when I go.
when I get to the airport in New York, they dont show nothing on their system so I have to pay again. when I came back to Toronto, I phoned them I emailed them so they give me back the money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhen you cancel flights you want to penalty costumers and when we cancel are terrible the cancellation fees ,
Your cancellation fees are terrible y you dont honor wnen we pay insurance , and 2 months to get my refund !!!
User's recommendation: No to use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have to pay twice on my baggage.
Hi. I booked a flight from New York JFK to YYZ yesterday.
I had paid the baggage when I booked.
Why in the airport they didnt show up info on their system? I had to pay twice.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam from Stephan smith. From your company
- - Kept us on hold for almost 2 hours.
- - Added costs not in the booking and blocked refunds.
- - Told tickets were standby, then charged to guarantee a seat.
Kept us on hold for a ridiculous amount of time, almost 2 hours. They added costs that were not in the original booking, and then would not allow for cancellation and refund 1 hour after booking.
They told us our tickets were standby and then added fees in order for us to be guaranteed a seat. A horrible company. It's a scam. It would have been cheaper to just go straight through the airline.
Live and learn. Run from this company.
- Scam
Preferred solution: Full refund
User's recommendation: DONT USE THIS COMPANY! Total scam.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Rockaway Township, New Jersey
Send documentation of CANCELLED DISPUTE
Credit card dispute has been removed and Cheapflights received payment
Dispute was erroneously requested. The matter has been resolved.
Thank you
Vilma Colon. Ally credit card ending in 2702
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRetraction for an error on MY part. I reacted to a price I wasn't expecting.
- - Pricing was clarified; Danish called back twice, which I missed due to low phone volume; I apologize to Danish and CheapFlightsFares.
I misunderstood what I was paying for, and after my wife reviewed the pricing and I spoke with Danish, I understood why the prices were correct. I reacted in anger because I felt I was being ignored, when in reality, Danish DID in fact attempt TWICE to call me back.
I had simply forgotten to turn the volumes back up on my phone.
So, I didn't hear it ring, and jumped to the conclusion that I was being ignored. For which I can only offer my sincere apology to both Danish and CheapFlightsFares.
Al Enick
User's recommendation: This is a Legit site Book your trip with confidence.
Round Rock, Texas
Refund
- - Refund from the airline was said to be sent to Cheap Flights two weeks ago.
- - Refund was initiated and would arrive, but has not appeared.
I had to contact Cheap Flights re: a refund I was owed and the airline confirmed was sent to Cheap Flights 2 weeks earluer. I was told the refund was initiated and I would receive it. Still haven't seen it!
User's recommendation: Dont use them!
Greensboro, North Carolina
Your representative Archer has explain the situation and I don’t agree with your policy I feel if I’m willing to pay the extra charges why can’t I have the date that I’m requesting
I was told by Archer that I would need to travel between the 10th of August to the 14th. Despite weather conditions saying its going to raining and a flood watch the whole weekend.
User's recommendation: Don’t you a third party contact Airlines directly
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Why didn’t you use one of those “reliable” other sites you speak of? If it is “about the same price”, why don’t you have a go-to site bookmarked for your needs?
It is the lesson learned. I was directed to the cheapflightsfare.com site from Kayak site, and did not think too much about it, trusting Kayak too much. Indeed, I booked the return flight at Priceline.com, which I did not have any issue with cancelling the flight without having to go through the customer service, not to mention no cancellation fees.